ARLINGTON PASTRY SHOP | FREQUENTLY ASKED QUESTIONS
We Have All The Answers
Find answers to common questions about our custom celebration cakes, wedding services, and ordering process.
Our Cakes & Services
-
Our celebration cakes are customizable for birthdays, anniversaries, 1st birthday smash cakes, and other special occasions.
-
No, we do not specialize in nor make those cakes.
-
Yes! You can order our cupcakes, starting at $45 for one dozen through our inquiry form. They are customizable, just like our cakes.
-
Yes! Baptism, confirmation, anniversary, retirement, or promotion parties fall under Celebration Cakes, as do cupcakes. We offer other desserts as well. Please email to inquire about our current offerings. *We reserve the right to refuse orders that don't align with our business or morals.
-
We do not have cake toppers to rent, but you can have them shipped to us, or we can order them and add them to your total.
We have platters and cake stands to rent for $50 with a $100 refundable deposit if returned within one week.
We do not provide wedding cake table decor.
Pricing, Payment, & Policies
-
We accept Venmo, PayPal, Zelle, CashApp, all major credit cards (with a 3% processing fee), and personal or business checks (which must be sent by certified mail with tracking).
-
Our custom cake prices begin at $150 for a 6" cake that feeds 15-20 people. Wedding cakes are priced per serving with a $500 minimum- $10 per slice with an option of a $5 upgrade per slice for fondant cakes, and a $10 upgrade per slice for sugar flowers. We do offer dummy cakes. $375 for a 3-tier buttercream + flowers from the florist. $550 for a 3-tier fondant + flowers from the florist, $750 for a 3-tier fondant + sugar flowers.
-
Celebration Cakes/Cupcakes:
You can decrease the number of servings up to two weeks before your party, or increase the number within reason up to one week prior.
You may receive a 100% refund if you cancel with a full two weeks' notice before your party and a 50% refund with one week's notice.
You may receive a 100% refund (but not the delivery fee) provided your cake does not meet expectations, but you do not get to keep the cake. We will take it back. We do not give partial refunds if you decide to keep the cake.
Wedding Cakes:
You can decrease the number of servings up to four weeks before your wedding, or increase the number of servings within reason up to two weeks before the event.
You may receive a 100% refund if you cancel with a full four weeks' notice before your wedding, or 50% if canceled up to two weeks prior.
*Prices are subject to change with serving size changes, design changes, venue changes, etc.
Orders & Consultations
-
Please use the inquiry forms for celebration cakes and wedding cakes.
If you need to reach out for anything else, our email is frostandflourishdmv@gmail.com.
Next, we will schedule a phone or video call for more details. Please do not call unless there is an emergency.
-
At least four to five weeks of advanced notice is required.
-
Some dates are more popular than others! Please keep this in mind. You may order as far in advance as one year, or six months at the latest.
-
Yes! It is $60 for six tasting slices you pick up and taste at home. Or, there is a $100 fee for a tasting and consultation (in-person or virtual). In-person tastings and consultations can take place at your home, at Upside on Moore in Arlington, VA, or in a pinch, occasionally in my home.
*I don't often do tastings at home to avoid disrupting my family life.
Delivery & Food Safety
-
Frost & Flourish will deliver up to a 65-mile radius of Arlington, Virginia where we are located.
*Special note: Please notify Frost & Flourish if your wedding venue is located on difficult terrain, such as gravel, steep inclines/declines, potholes, or ruts in the road. We want your cake to arrive safely!
-
The delivery fee is charged per mile + tolls if applicable. It is $1.50 per mile.
-
The cakes are delivered cold. Please consider the length of time your cake will sit out before cutting and enjoying. It takes items one to three hours to come to room temperature.
During the summer, smaller items are stored with ice packs in a cooler. Large cakes are transported in a shipping box or a CakeSafe.
-
We offer a few gluten-free cakes. Chocolate is the only vegan option we have currently.
-
Most of our cakes are peanut-free, except for a peanut-filling option. We cannot guarantee a 100% peanut-free facility.
Allergens we use: dairy, eggs, soy, nuts, wheat. King Arthur flour (what we use) works diligently to prevent cross-contamination in their facilities of the Top 9 Allergens. Please read their policy here: Allergen Program.
We heavily sanitize and clean every surface and equipment used in our baking.